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All Recruiting Areas > Customer Service

Customer Service Recruitment Agency

An organization’s performance and client retention is significantly shaped by the excellence of its customer service team. At Search Solution Group, we specialize in customer service recruitment and staffing, assisting organizations in offering great service powered by great people.

customer service recruiter on the phone

All Recruiting Areas > Customer Service

Customer Service Recruitment Agency

An organization’s performance and client retention is significantly shaped by the excellence of its customer service team. At Search Solution Group, we specialize in customer service recruitment and staffing, assisting organizations in building great teams with great people.

A Superior Hiring Experience

step 1

Schedule Meeting

Every great hire starts with a decision to take action.

step 2

Personalize Your Hiring Plan

Meet your account manager for an in-depth consultation to outline goals, define expectations, and answer any questions you may have.

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Receive Pre-Vetted Resumes

Our team takes it from here, leveraging 20 years of headhunting and recruiting experience to find the best talent for your business.

step 4

Hire With Confidence

Hire a qualified candidate that you can be completely confident in.

new step 1

Schedule Meeting

Every great hire starts with a decision to take action.

step 2 horizontal

Personalize Your Hiring Plan

Meet your account manager for an in-depth consultation to outline goals, define expectations, and answer any questions you may have.

new step 3

Receive Pre-Vetted Resumes

Our team takes it from here, leveraging 20 years of headhunting and recruiting experience to find the best talent for your business.

step 4 horizontal

Hire With Confidence

Hire a qualified candidate that you can be completely confident in.

Our Customer Service Recruitment Approach

At Search Solution Group our customer service recruitment solutions are tailored to suit the specific needs of each organization. Our dedicated recruiters recognize that roles such as call center operators, receptionists, and customer service representatives are crucial to your team, significantly impacting client satisfaction and operational efficiency. For this reason, our agency offers clients a specialized team of customer service recruiters focused on delivering on-demand talent solutions to fill critical positions. With a team of experts dedicated to your needs, we ensure a smooth and efficient hiring strategy to drive success for your business.

Clients We’ve Worked With

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Our Recruitment Services

For all of your customer service hiring needs

On-Demand Customer Services Recruitment

Executive Search

For decades, the SSG executive search team has worked with the most prestigious brands to locate and place top-level customer service talent fast.

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Direct Hire

Access top-notch employees and hire with confidence by utilizing a team of professionals who specialize in recruiting and headhunting top customer service talent in your industry.

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Staffing

Fill temporary and project-based staffing needs with a dynamic workforce you can always rely on.

Ready to Hire?

Reach out today if you’re ready to start working with us, or if you just have any questions about our services.

What Sets Our Customer Service Recruitment Apart?

What distinguishes Search Solution Group in customer service recruitment is our swift and precise headhunting approach to filling these crucial roles. Recognizing that 60% of business leaders see high-quality customer service as key to retaining customers, and 94% of consumers are more likely to make repeat purchases after positive service experiences, we focus on candidates who can deliver such impactful results.

Our vetting process, hiring experience, and dedication to client sucess is what sets us apart from other agencies. When engaging our customer service recruitment team for a search, you will find that we move swiftly to understand your unique needs and source talented customer service professionals to meet these needs head-on. Our dedication to sourcing active and passive candidates and our extensive vetting process allow our clients to access the best possible talent on the market.

customer service recruiting agent speaking to potential hire

Recognized as Leaders by Experts

Hunt Scanlon’s Power 65 List for HR/ Diversity Recruiting

Forbes List of America’s Best Professional Recruiting Firms

CBJ’s List of Charlotte’s Largest Temporary Staffing Companies

Inc. 5000 List of Fastest Growing Private Companies

Hunt Scanlon’s Power 65
List for HR/ Diversity
Recruiting

CBJ’s List of Charlotte’s Largest Temporary Staffing Companies

Forbes List of America’s Best Professional Recruiting Firms

Inc. 5000 List of Fastest Growing Private Companies

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Why Choose Us?

As a customer service recruitment and staffing agency, Search Solution Group fields a diverse team of customer service professionals, rich in various skills, experiences, and insights. Our selection of permanent and temporary staff is experienced in handling new challenges in different office settings, including in-person and remote environments. We cater to various roles, from entry-level to experienced management positions. We focus on connecting you with the ideal candidate for your customer service talent needs, whether for a short-term initiative or a long-term role, ensuring you have the right talent for every situation.

Partnership Benefits

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Salary Analysis

We’ll analyze the cost of a new hire, at the skill-level you require.

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Job Descriptions

Access professionally written job descriptions to attract the best candidates in your field.

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Sourcing

Our expert recruiters source for you, recruiting and headhunting to find the perfect fit for your job opening.

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Resume Vetting

On average our clients receive only the top 7% of all applicants. Saving them time and ensuring only the best candidates enter the interview phase.

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Selection Consulting

Choosing who to hire is stressful, we help our customers hire with confidence.

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Meet Our Team

Contact a hiring expert today to begin your search.

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Ashley Goldberg

President & Partner

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Baylee Corey

Jr. Partner

sabrina robertson

Sabrina Robertson

Executive Recruiter

emily hoffman

Emily Hoffman

Executive Recruiter

 

 

Talk to a Recruitment Expert