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All Recruiting Areas > Customer Service Recruitment

Customer Service Recruitment Agency

An organization’s performance and client retention is significantly shaped by the excellence of its customer service team. At Search Solution Group, we specialize in customer service recruitment and staffing, assisting organizations in offering great service powered by great people.

customer service recruiter on the phone

All Recruiting Areas > Customer Service Recruitment

Customer Service Recruitment Agency

An organization’s performance and client retention is significantly shaped by the excellence of its customer service team. At Search Solution Group, we specialize in customer service recruitment and staffing, assisting organizations in building great teams with great people.

A Superior Hiring Experience

step 1

Schedule Meeting

Every great hire starts with a decision to take action.

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Personalize Your Hiring Plan

Meet your account manager for an in-depth consultation to outline goals, define expectations, and answer any questions you may have.

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Receive Pre-Vetted Resumes

Our team takes it from here, leveraging 20 years of headhunting and recruiting experience to find the best talent for your business.

step 4

Hire With Confidence

Hire a qualified candidate that you can be completely confident in.

new step 1

Schedule Meeting

Every great hire starts with a decision to take action.

step 2 horizontal

Personalize Your Hiring Plan

Meet your account manager for an in-depth consultation to outline goals, define expectations, and answer any questions you may have.

new step 3

Receive Pre-Vetted Resumes

Our team takes it from here, leveraging 20 years of headhunting and recruiting experience to find the best talent for your business.

step 4 horizontal

Hire With Confidence

Hire a qualified candidate that you can be completely confident in.

man recruiting for customer service positions

Our Customer Service Recruitment Approach

At Search Solution Group, a dedicated customer service staffing agency, our recruitment strategy is tailored to suit the specific needs of each organization. Our firm recognizes that roles such as call center operators, receptionists, and customer service representatives are crucial to your team, significantly impacting client satisfaction and operational efficiency. Our customer service staffing and recruitment teams offer on-demand talent solutions to fill key positions, ensuring a smooth and efficient hiring strategy to drive success for your business. Contact us if you’re looking to fill open customer service roles quickly. We’re here to simplify your recruitment journey and connect you with top-talent.

Clients We’ve Worked With

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Our Recruitment Services

For all of your customer service hiring needs

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Executive Search

For decades, the SSG executive search team has worked with the most prestigious brands to locate and place top-level customer service talent fast.

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Direct Hire

Access top-notch employees and hire with confidence by utilizing a team of professionals who specialize in recruiting and headhunting top customer service talent in your industry.

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Staffing

Fill temporary and project-based staffing needs with a dynamic workforce you can always rely on.

Ready to Hire?

Reach out today if you’re ready to start working with us, or if you just have any questions about our services.

What Sets Our Customer Service Staffing Apart?

What distinguishes Search Solution Group in customer service recruitment is our swift and precise headhunting approach to filling these crucial roles. Recognizing that 60% of business leaders see high-quality customer service as key to retaining customers, and 94% of consumers are more likely to make repeat purchases after positive service experiences, we focus on candidates who can deliver such impactful results.

At Search Solution Group, a leading customer service staffing agency, our swift recruitment process is customized to find candidates that align with your specific preferences. This approach is in sync with the 73% of business leaders who understand the direct connection between effective customer service and business growth. Considering that nearly two-thirds of consumers may leave a brand after poor service, and 76% might switch to competitors after negative experiences, our detailed screening and tracking methods are designed to place only the most suitable talent. This strategy significantly reduces the risk of negative customer interactions and supports your business’s success.

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Recognized as Leaders by Experts

Hunt Scanlon’s Power 65 List for HR/ Diversity Recruiting

Forbes List of America’s Best Professional Recruiting Firms

CBJ’s List of Charlotte’s Largest Temporary Staffing Companies

Inc. 5000 List of Fastest Growing Private Companies

Hunt Scanlon’s Power 65
List for HR/ Diversity
Recruiting

CBJ’s List of Charlotte’s Largest Temporary Staffing Companies

Forbes List of America’s Best Professional Recruiting Firms

Inc. 5000 List of Fastest Growing Private Companies

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Why Choose Us?

As a customer service recruitment firm and staffing agency, Search Solution Group fields a diverse team of customer service professionals, rich in various skills, experiences, and insights. Our selection of permanent and temporary staff is experienced in handling new challenges in different office settings, including in-person and remote environments. We cater to various roles, from entry-level to experienced management positions. We focus on connecting you with the ideal candidate for your customer service staffing needs, whether for a short-term initiative or a long-term role, ensuring you have the right talent for every situation.

Partnership Benefits

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Salary Analysis

We’ll analyze the cost of a new hire, at the skill-level you require.

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Job Descriptions

Access professionally written job descriptions to attract the best candidates in your field.

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Sourcing

Our expert recruiters source for you, recruiting and headhunting to find the perfect fit for your job opening.

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Resume Vetting

On average our clients receive only the top 7% of all applicants. Saving them time and ensuring only the best candidates enter the interview phase.

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Selection Consulting

Choosing who to hire is stressful, we help our customers hire with confidence.

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Meet Our Team

Contact a hiring expert today to begin your search.

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Dave Holtzman

President of SSG Direct Hire

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Baylee Corey

Account Development Manager

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Krissy Fox

Executive Recruiter

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Ashley Goldberg

President of SSG Staffing

 

 

Talk to a Recruitment Expert