Search Solution Group is representing a highly accomplished Director, L&D & Employee Engagement with over 15 years of experience in industries such as hospitality, entertainment, travel, and operationally intensive environments. This professional has led manager enablement, leadership development, and onboarding programs for large, high-volume workforces, partnered with senior leadership and operations teams to align learning strategies with business needs and workforce readiness.
CANDIDATE SNAPSHOT
Most Recent Title: Director, L&D & Employee Engagement
Experience: 15+ years
Location: West Coast
MORE ABOUT THIS PROFESSIONAL
Leadership Development: Designed and led manager enablement and leadership development programs across the employee lifecycle, including onboarding, emerging leader programs, and ongoing skill-building initiatives.
Large-Scale Onboarding: Built and delivered onboarding programs supporting high-volume workforces, including environments with 7,500+ employees, ensuring consistency and readiness across teams.
Program Strategy & Execution: Owned enterprise-wide learning and development strategies, aligning programs with business priorities and operational needs. Established program frameworks and delivery models that supported consistent execution across teams and scaled with organizational growth.
Employee Engagement: Led engagement initiatives including recognition programs, service awards, and employee events to support culture and connection. Supported ongoing efforts to strengthen employee experience and reinforce organizational values through consistent programming.
Cross-Functional Partnership: Partnered with HR, operations, and senior leadership to align development programs with workforce needs, hiring demands, and organizational goals.
Learning Design: Developed cohort-based and blended learning experiences focused on manager readiness, feedback, performance coaching, and career development. Designed programs to support practical application and real-time skill development in operational environments.
Performance Optimization: Tracked engagement, adoption, and outcomes using KPIs and feedback to continuously improve program effectiveness. Used post-program insights to iterate content and delivery approaches for stronger impact.
Global & Operational Experience: Supported both corporate and operational teams, including global onboarding, workforce readiness initiatives, and large-scale orientation programs.
